Local Intelligence for customer support
Ticket assist and knowledge answers from your own runbooks, without sending customer threads to a public LLM.
Support teams use Delta to draft replies, summarize long tickets, and search internal docs on agent desktops or an on-prem assist server.
Customer privacy
Ticket text stays inside your support stack and local runtime.
Faster handle time
Draft replies agents review before sending.
Local knowledge
Ground answers in the KB pack you load, not the open web.
Shift continuity
Summarize threads for handoffs without cloud tools.
Agents own every customer reply. Delta suggests; your SLA and tone guidelines still apply.